Login issue across product suites

Resolved·Full outage

Identified the cause and fixed

Fri, Aug 28, 2026, 09:23 PM

(3 weeks ago)

·

Affected components

Aug 28, 2026, 09:15 PM

09:23 PM

Epic

eCW

Practice Fusion

HCHB

WebPT

AdvancedMD

Athena

AI Referrals

Updates

Resolved

Identified the cause and fixed

Fri, Aug 28, 2026, 09:23 PM

Identified

Updated to match the correct products impacted.

Fri, Aug 28, 2026, 09:16 PM

Identified

We have identified the cause of the authentication failures and are implementing a fix. Impacted users may continue experiencing issues during this time.

Fri, Aug 28, 2026, 09:15 PM